Daily Digest
EXPERT INSIGHT BY MONEYPENNY
Build lasting loyalty: Moneypenny’s new report
Moneypenny’s CX report reveals priorities, trends, and strategies for boosting client growth, loyalty, and service across accountancy firms.
EXPERT INSIGHT BY DAYSHAPE
The priorities defining the accountancy firms of the future
Enter the boardroom to reveal C-suite and Partner insights and join our webinar to level up.
EVENT BY ICAEW
Last few tickets left! ICAEW Annual Conference 2025
Get the economic low-down ahead of the budget from a government tax minister and the Bank of England's Chief Economist.
FROM THE MARKET
EDITOR’S PICKS
EXPERT INSIGHT BY MONEYPENNY
What leading firms get right about client experience
Accountancy firms are learning that technical expertise alone is no longer enough. Moneypenny’s latest Hello to Loyalty report shows how gaps in speed, onboarding and communication are costing millions, and why client experience is becoming the most reliable route to sustainable growth.
THE BIG INTERVIEW
RCK’s CEO on what R&D tax got wrong (and what’s next)
As the new CEO of RCK Partners, James Gibson isn’t chasing scale for its own sake. In a sector battling credibility issues, he’s betting on better judgement, fewer shortcuts, and a renewed focus on what clients actually need.
WE’RE ALSO READING
CLOSING THE BOOKS
UK’s FRC unveils new factsheets to clarify FRS 102 compliance
the Financial Reporting Council (FRC) in the UK has released two new factsheets aimed at assisting entities in the application of FRS 102 ‘The Financial Reporting Standard (FRS) applicable in the UK and Republic of Ireland’.
WHAT WE'RE LISTENING TO
Companies House update, scaling up smartly and the Next Generation ACA
Accountancy Insights unpacks the month’s biggest developments, from new statutory instruments driving Companies House reform to the pitfalls businesses face when scaling. The episode also explores the launch of the Next Generation ACA qualification, with expert perspectives from Mike Miller (ICAEW), Anne Allibone, and Shaun Robertson (ICAEW).
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