Daily Digest
EXPERT INSIGHT BY MONEYPENNY
Build lasting loyalty: Moneypenny’s new report
Moneypenny’s CX report reveals priorities, trends, and strategies for boosting client growth, loyalty, and service across accountancy firms.
EXPERT INSIGHT BY DAYSHAPE
The priorities defining the accountancy firms of the future
Enter the boardroom to reveal C-suite and Partner insights and join our webinar to level up.
EVENT BY ICAEW
Last few tickets left! ICAEW Annual Conference 2025
Get the economic low-down ahead of the budget from a government tax minister and the Bank of England's Chief Economist.
FROM THE MARKET
EDITOR’S PICKS
Trust in the accountancy profession remains strong, but a significant knowledge gap persists, according to research by the Institute of Chartered Accountants of Scotland (ICAS).
EXPERT INSIGHT BY MONEYPENNY
What leading firms get right about client experience
Accountancy firms are learning that technical expertise alone is no longer enough. Moneypenny’s latest Hello to Loyalty report shows how gaps in speed, onboarding and communication are costing millions, and why client experience is becoming the most reliable route to sustainable growth.
THE BIG INTERVIEW
RCK’s CEO on what R&D tax got wrong (and what’s next)
As the new CEO of RCK Partners, James Gibson isn’t chasing scale for its own sake. In a sector battling credibility issues, he’s betting on better judgement, fewer shortcuts, and a renewed focus on what clients actually need.
WE’RE ALSO READING
CLOSING THE BOOKS
The year-end close is more than a routine task, it’s the foundation for accurate reporting, tax prep, and financial strategy. But missing receipts, disorganized workflows, and manual processes often make it stressful. This checklist covers the essentials: reconciling accounts, reviewing assets, accruing revenues and expenses, and setting financial goals for the year ahead.
WHAT WE'RE LISTENING TO
ACCOUNTING TODAY PODCAST
Does your firm need a Chief Growth Officer (CGO)?
The Chief Growth Officer (CGO) is becoming a key addition to leadership teams, but what exactly should they be doing? Sarah Dobek of Inovautus Consulting explores how firms can define the role, align it with strategy, and maximise its impact on long-term growth.
Listen here
PRESS RELEASE
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MORE THAN A NEWSLETTER
Editorial
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