Daily Digest
EXPERT INSIGHT BY MONEYPENNY
Build lasting loyalty: Moneypenny’s new report
Moneypenny’s CX report reveals priorities, trends, and strategies for boosting client growth, loyalty, and service across accountancy firms.
EXPERT INSIGHT BY DAYSHAPE
The priorities defining the accountancy firms of the future
Enter the boardroom to reveal C-suite and Partner insights and join our webinar to level up.
EVENT BY ICAEW
Last few tickets left! ICAEW Annual Conference 2025
Get the economic low-down ahead of the budget from a government tax minister and the Bank of England's Chief Economist.
FROM THE MARKET
EDITOR’S PICKS
NEWS ANALYSIS
BoE holds rates at 4% and moderates bond sales
Five UK accountancy firms have been named by HMRC for taking fees to refer clients into a tax avoidance scheme. HMRC warns users to seek guidance to avoid large tax bills, interest, and penalties.
EXPERT INSIGHT BY MONEYPENNY
What leading firms get right about client experience
Accountancy firms are learning that technical expertise alone is no longer enough. Moneypenny’s latest Hello to Loyalty report shows how gaps in speed, onboarding and communication are costing millions, and why client experience is becoming the most reliable route to sustainable growth.
THE BIG INTERVIEW
RCK’s CEO on what R&D tax got wrong (and what’s next)
As the new CEO of RCK Partners, James Gibson isn’t chasing scale for its own sake. In a sector battling credibility issues, he’s betting on better judgement, fewer shortcuts, and a renewed focus on what clients actually need.
WE’RE ALSO READING
LONDON SCHOOL OF BUSINESS AND FINANCE
How Will Technology Change Accounting in the Future?
CLOSING THE BOOKS
Year end accounting is not just closing the books. It is about preparing your business for tax season, going over compliance issues, and laying the groundwork for the coming year!
WHAT WE'RE LISTENING TO
THE ACCOUNTING PODCAST
Who Gets No Tax on Tips, Why Firms Struggle With Tech, Xero Updates
Are AI “super agents” like Xero’s Jax actually useful—or just shiny chatbots? Blake and David unpack Xerocon announcements, why embedded agents lack context, smarter way to automate bank feeds with rules, the leaked “no tax on tips” job list and planning opportunities, IRS staffing whiplash, plus what billion‑dollar AI pledges from big firms really mean.
Listen here
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Editorial
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